Training Human Service Staff: Evidenced-Based Strategies for Promoting Effectiveness, Efficiency, and Trainee Acceptance

Dennis H. Reid & Carolyn W. Green

Effective staff training is critical for human service agencies to provide quality supports and services for people with disabilities. This book describes evidence-based means of training performance skills to staff based on over five decades of research in applied behavior analysis and the authors’ combined 85 years of training and research experience. Numerous in-person and technology-based training procedures are described with an emphasis on what research and application have indicated about each procedure’s effectiveness, efficiency, and acceptability among staff trainees. Ways to overcome barriers to successfully training staff in human service agencies are addressed in practical detail.

‶. . . a wonderful book . . . thorough descriptions of training strategies and supporting research . . . an unbiased review of advantages and disadvantages of each strategy . . . the authors do not shy away from the very real pressures and barriers service providers face in the real world when it comes to staff training″ 

Shanun Kunnavatana, Ph.D., BCBA-D, Vice President, Easter Seals/UCP of North Carolina and Virginia

SPECIAL HIGHLIGHTS 

* strategies for enhancing training efficiency without sacrificing effectiveness * common trainer actions to avoid that impede trainee acceptance of their training * case illustrations demonstrating successful training in human service agencies * 75 highlighted bullets of critical information for staff trainers * key summary points following each chapter * over 300 references to selected readings for background research on chapter topics * eBook option available *

Available from www.elsevier.com 

CHAPTER CONTENTS 

Section I: Introduction to Training Human Service Staff 

*Chapter 1: Overview of Training Human Service Staff

*Chapter 2: Essential Criteria for Successful Staff Training

*Chapter 3: The Current Gold Standard: Behavioral Skills Training

Section II: In-Person Training 

*Chapter 4: In-Person Training With a Group of Staff

*Chapter 5: In-Person Training With Individual Staff

Section III: Technology-Based Training 

*Chapter 6: Video Modeling

*Chapter 7: Computer-Based Training

*Chapter 8: Distance Training via Telehealth

 Section IV: Special Topics in Staff Training 

*Chapter 9: Maintaining Staff Skills Following Training

*Chapter 10: Professional Workshops and Webinars

*Chapter 11: The Evolving Gold Standard for Training Performance Skills to Human Service Staff

ISBN 978-0-443-32898-5 * Published 2024 * 242 Pages * Index * Selected Readings